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GoVIGN

Privacy Policy

Effective Date: September 1, 2025

Table of Contents

  • Preamble and Scope
  • Data Controller Information
  • Definitions
  • Principles of Data Processing
  • Data We Collect and How We Use It
  • Third-Party Data Processors
  • Data Retention and Deletion
  • Data Security Measures
  • Marketing and Newsletters
  • Your Rights (GDPR)
  • Legal Basis and Legislation

1. Preamble and Scope

The scope of this Privacy Notice applies to all domain addresses operated by the Company, including connected applications and networks. By using this Website—specifically when placing an order or checking the relevant consent box—the User acknowledges and accepts the contents of this document as binding.

This document is permanently available in the footer of the Website. The Operator reserves the right to unilaterally amend this document; however, changes are not retroactive.

2. Data Controller Information

Operator (Data Controller): Enternova Kft.
Address: 2161 Csomád, 48 Szent István Street
Tax Number: HU24892955

3. Definitions

To ensure transparency, we define the key terms used in this policy:

  • GDPR: The General Data Protection Regulation of the European Union.
  • Personal Data: Any information relating to an identified or identifiable natural person (e.g., name, IP address, location data).
  • Data Processing: Any operation performed on personal data, such as collection, storage, use, or deletion.
  • Data Controller: The entity (Enternova Kft.) that determines the purposes and means of processing personal data.
  • User: Any visitor, user, or buyer accessing the Website.
  • Data Breach: A security breach leading to accidental or unlawful destruction, loss, or unauthorized disclosure of personal data.

4. Principles of Data Processing

We process personal data in strict compliance with applicable legal requirements, ensuring that data is:

  • Processed lawfully, fairly, and transparently.
  • Collected only for specified, explicit, and legitimate purposes.
  • Limited to what is necessary (data minimization).
  • Accurate and kept up to date.
  • Stored only for as long as necessary.
  • Protected against unauthorized access or accidental loss through appropriate technical measures.

5. Data We Collect and How We Use It

5.1 Technical Data (Log Files)

When you visit our Website, certain technical parameters are automatically logged for quality assurance and statistical purposes. This processing lasts for 5 years unless otherwise instructed. Data includes:

  • IP address.
  • Time of entry/exit and duration of session.
  • Browser type, operating system, and device resolution.

5.2 Personal Data Provided by Users

To fulfill orders and contracts, we may process the following data provided by you:

  • Name and Email address.
  • Telephone number.
  • Billing name and address.
  • Tax number.
  • Vehicle registration number and Country of origin code.
  • For insurance services: Specific data required to conclude the insurance contract (handled per the Third Party insurer's policy).

Purpose of Processing: To facilitate the use of the Website, create purchase contracts, issue invoices, and monitor fulfillment.

6. Third-Party Data Processors

To provide our services, we utilize the following third-party service providers. These entities act as data controllers or processors within their specific scopes:

  • Payment Processing: Stripe
  • Network Performance & Security: Cloudflare CDN
  • Invoicing: Kboss.hu
  • Communication: SMS Processor
  • Analytics & Services: Google
  • Mobile Distribution: Apple App Store (iOS)
  • Toll/Vignette Services: Nemzeti Útdíjfizetési ZRT.

7. Data Retention and Deletion

The duration of data processing depends on the specific purpose:

  • General Deletion: Upon request via our support ticket system, data is deleted within 48 hours, provided there is no legal obligation to retain it.
  • Accounting Documents: Data on invoices and accounting records are retained for the mandatory period prescribed by relevant accounting laws.

8. Data Security Measures

Enternova Kft. implements high-level technical and organizational measures to protect your privacy:

  • Access Control: Only authorized employees have access to personal data.
  • Encryption: We ensure data cannot be unauthorizedly accessed, altered, or destroyed.
  • Automated Systems: We log data transfers and inputs to verify the legality of processing and prevent unauthorized access.
  • Disaster Recovery: Systems are designed to be recoverable in case of malfunction.

9. Marketing and Newsletters

With your explicit consent, we may contact you with advertising offers.

  • Data Processed: Name, email, phone number.
  • Unsubscribing: You may unsubscribe at any time via the link at the bottom of our emails. Following a withdrawal of consent, we will cease advertising contact immediately.

10. Your Rights (GDPR)

You have the following rights regarding your personal data. You may exercise these rights by contacting us via the Support Ticketing System on our website.

  • Right to Information: Request details on what data we process, why, and from what source. We will respond within 30 days.
  • Right to Rectification: Request corrections to inaccurate data. We will update it within 30 days.
  • Right to Erasure ("Right to be Forgotten"): Request the deletion of your personal data. We will execute this within 30 days unless legal retention is required.
  • Right to Restriction: Request that we limit the processing of your data under specific circumstances.
  • Right to Object: Object to the processing of your data. We will review your objection within 15 days.

Legal Remedies:
If you believe data processing is unlawful, please contact our support team first. If we cannot resolve the issue, you have the right to seek legal remedy through the relevant data protection authority.

This Privacy Policy is based on the following legislation:

  • Regulation (EU) 2016/679 (GDPR)
  • Act CXII of 2011 on Informational Self-Determination and Freedom of Information.
  • Act CVIII of 2001 on Electronic Commerce Services.
  • Act C of 2003 on Electronic Communications.
  • Act LXVI of 1995 and Government Decree 335/2005 on Public Records and Document Management.

Contact Us:
For any data protection inquiries, please use the support ticketing system located in the website's contact menu and footer.
Enternova Kft.
2025.09.01.